Please note that only administrators can cancel a TunnelBear for Teams account.Ĭancelling your subscription will not automatically trigger a refund.Īfter cancelling your subscription, you'll still have access to your unlimited data until the end of your subscription period. Step 1 Open the App Store Tap the App Store icon on your iPhone/iPad Step 2 Search for TunnelBear Step 3 Tap the download button in the top right to download the TunnelBear app. If you have a TunnelBear for Teams account, head here for instructions on cancelling your account. Download the TunnelBear app First, you'll have to download the TunnelBear app from the app store. Cancelling TunnelBear for Teams subscriptions If you have a Google Play subscription, check out this article instead. If you have an iOS subscription, see this article for instructions on how to cancel. Step 3: Wait 10 seconds until 'Downgrading" is completed Subscriptions purchased through mobile app stores (iTunes & GooglePlay) Step 2: Select reason for "Downgrading" and click "Cancel Subscription" These are non-recurring plans and will not automatically renew. NOTE: If you purchased a two-year or three-year plan, you do not have to cancel a subscription. You should receive a confirmation email when the cancellation has been processed. Click "cancel" and run through the steps. There you'll see the option to change or cancel your subscription. If you paid with your credit card, log into your account and select the "Overview" tab. Here are instructions on how to cancel your subscription based on where it was purchased: Subscriptions purchased on the TunnelBear Website Monthly and yearly TunnelBear subscriptions are set to automatically renew unless you cancel them in advance.
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